01
1985
EVT is founded by a small, passionate team with a big vision: to help businesses grow by motivating their people.
Australia's longest-standing incentive agency. Still privately owned. Still setting the standard.
Built on experience. Driven by results. Defined by our people.
The Boutique Advantage
You get our best, every time.
There's a reason our clients stay with us for over a decade. At EVT, you get direct access to senior expertise from day one, but what keeps programs running beautifully is the talented, dedicated team behind them. Every account is supported by people who genuinely care, know your business deeply, and are invested in your success at every level.
Being boutique means we move faster, think harder, and care more. Every program we design is built specifically for you, your audience, your goals, your culture. Nothing is templated. Nothing is off-the-shelf.
One senior team owns your program from brief to results. Total accountability. Zero handoffs.
That's not just a point of difference. For our clients, it's the whole point.
Direct access to senior expertise from day one
One senior team. From brief to results. Zero handoffs.
Custom-designed programs, never templated
White glove service as standard, not an upgrade
In house team across all services
Led by Experience
Forty years in the making.
EVT was founded in 1985, and we've been shaping the incentive industry ever since. Four decades of programs, partnerships, and performance have given us something other agencies can't have: deep expertise, tested instincts, and a network built on genuine relationships.
We've seen trends come and go. What has not changed is the need for clear strategy, genuine motivation, excellent service, and seamless delivery.
Our team reflects that same depth. With an average staff tenure of over 10 years, the people who design your program have done it hundreds of times before.
And when you need to move quickly, our senior, tight-knit structure means we can deploy fast, without the layers that slow larger agencies down. Our experience, your advantage.
Our Values
What we believe shapes everything we do.
Collaborative Growth
We grow when our clients grow. Every program we build is a partnership, and we invest in your success as if it were our own.
Authentic Relationships
We do not do transactional. We build genuine, long-lasting partnerships with our clients, our partners, and our people.
Innovation & Impact
The incentive industry moves fast and we move with it. We constantly explore new technologies and new ways to engage audiences, but only when they make programs more effective.
Excellence in Action
Good enough has never been our standard. From the first strategy session to the final event debrief, we hold ourselves to the highest bar.
Ownership
We take full responsibility for every program we run. If something needs fixing, we fix it. If something can be better, we make it better.
40+
YEARS IN THE INDUSTRY
10+
YEARS CLIENT TENURES
4.2:1
AVERAGE ROI
500+
PROGRAMS DELIVERED
Our Origin
Four decades. One unwavering commitment.
Our Leadership Team
The people behind the programs.
Mercedes Ibbett
Managing Director & Owner
Mercedes has led EVT since 2009, and under her leadership the agency has grown into Australia's most respected boutique incentive agency. She brings a rare combination of strategic clarity, creative instinct, and genuine warmth to everything she does.
For Mercedes, EVT has always been about people first: the people who trust us with their programs, the participants we motivate, and the team who make the work exceptional.
Marcello Zampieri
Director of Growth and Innovation
Marcello leads EVT's growth strategy and keeps the agency at the forefront of what's possible. With a sharp commercial mind and a deep curiosity for emerging technology and new reward models, he ensures EVT's offering evolves as fast as the businesses it serves.
He is focused on turning innovation into practical advantage for clients, not technology for technology's sake.
Anthony Saunders
Director of Operations
Anthony is the engine behind EVT's flawless delivery. With an exceptional eye for detail and an instinct for operational excellence, he ensures every program runs smoothly from concept to completion, on time, on budget, and beyond expectation.
Clients value Anthony's calm, practical leadership and his ability to make complex programs feel effortless.
Pamela Wickham
Travel and Events Director
Pamela leads EVT's incentive travel division with the passion of someone who truly believes in the transformative power of a great experience. Her commitment to delivering more value from every travel budget means clients always get more than they expect.
Her global partner network and deep destination knowledge help EVT create travel experiences that participants remember for life.
Georgia Cullen
Customer Success Team Lead
Georgia is the heartbeat of EVT's client relationships. She ensures every client feels heard, supported, and genuinely valued throughout their journey with EVT. Her warmth, responsiveness, and attention to detail are a big part of why EVT's client relationships last so long.
She is often the person clients rely on most day to day, keeping programs moving and participants supported.
Meet the Team
The people behind every program.
EVT's strength is the team behind the work: experienced, hands-on, and invested in every client outcome.
What Our Clients Say
"I have found them to be trustworthy, creative, systematic, organised and incredibly capable."
- Nadine Johnston, Rewards & Recognition Manager, National Parts & Accessories Division, Toyota Australia
"The initiatives and ideas that they propose are unique, creative, a little quirky and always cost effective."
- Sue Kent, Head of Human Resources, PepperMoney
Full-Service, End-to-End
Strategy, technology, rewards, travel, events, reporting, and communications all handled by one senior team.
01
Strategy & Design
Custom program architecture aligned to your business KPIs
02
Technology Platform
A branded digital hub for participants to track progress and redeem rewards
03
Reward Fulfilment
Access to a curated catalogue of merchandise, gift cards, travel, and experiences
04
Incentive Travel
End-to-end management of premium group travel experiences
05
Events & Conferences
Full event production from concept through on-the-day delivery
06
Reporting & Analytics
Real-time dashboards and post-program ROI analysis
07
Communication
Branded launch materials, ongoing engagement campaigns, and program updates
Ready to Experience the Boutique Advantage?
Let's talk about how we can help your business grow.
Let's Talk